Demonstrating professionalism goes a long way in business success, as it is essential to have boundaries within your business. Here is a short list of non negotiable professional practices for lash technicians.
Looking The Part
We know it can get tiring to dress up a little every day, but our clients are looking to us for beauty inspiration since we are beauty professionals who specializes in lashes. There are plenty of professional wear options from beauty uniforms, to aprons (Highly recommended).
Cleanliness
Your station should be clean! Making sure all tools are cleaned, and organized creates a functioning work space. Trust, it will make you and your client feel better, and you won't have to worry about that being a negative remark when word of mouth comes in to play for referrals.
Tip: Keeping fresh flowers, candles, and playing soothing music are small touches that are a great idea for boosting your clients comfort levels!
Be Mindful of Your Words
If you're like me, you understand how intimate giving a lash service can become.Clients confide in you and share many details of their life, even deepest darkest secrets. Remember this doesn't mean that you should too. Always choose to remain professional and avoid certain subjects like religion, political opinions, and sex. These can cause some people to get pretty worked up, so they are better left avoided.
Consult and Listen
A major part of setting a professional tone is to be the professional. As a professional performing a consultation at every clients initial service is mandatory! This will help you address any contradictions, or concerns avoiding a disaster later if you don't. As a professional you will need to advise and share as much knowledge with your client, so get to know them during this stage so you can pick up on any bad habits that may lead to a dissatisfaction, and inform them on best practices.
Make sure you explain all advice thoroughly and they that they understand and agree.
TIP: (Recommended) Get Professional Lash Business forms that can be customized with your logo here: https://www.everythinglash.com/eyelash-extension-supplies
Happy Lashing 🦋
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